Shipping policy

Shipping Policy – ALLURE.CO™

At ALLURE.CO™, we believe premium products deserve reliable delivery. This Shipping Policy outlines how and when your order will reach you. �

A Proudly South African Brand

ALLURE.CO™ is a South African brand, and all orders are shipped within South Africa using trusted local courier services.

Order Processing

Orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.

Once your order has been dispatched, you will receive a confirmation notification along with tracking details where applicable.

Shipping Method

All orders are shipped using Aramex Store-to-Door, a reliable nationwide courier service.

This service delivers directly to your chosen address and ensures secure handling of your order.

Delivery Timeframes

• Standard Shipping: 8–12 business days

Delivery timelines may vary slightly depending on your location, courier routing, or peak periods.

Delivery Coverage

We currently deliver nationwide within South Africa.

Please ensure that all delivery details provided at checkout are accurate and complete.
ALLURE.CO™ cannot be held responsible for delivery delays or failed deliveries resulting from incorrect or incomplete address information.

Shipping Fees

Shipping costs (if applicable) are calculated and displayed at checkout before payment is completed. From time to time, ALLURE.CO™ may offer free shipping promotions, which will be clearly communicated on our website.

Order Tracking

Where available, tracking details will be sent once your order has been dispatched. Please allow up to 24 hours for tracking information to become active.

Delays & External Factors

While we strive to meet our delivery timelines, delays may occur due to circumstances beyond our control, including:

• Courier delays

• High order volumes

• Weather conditions

• Public holidays or regional access limitations

Once an order has been handed over to Aramex Store-to-Door, delivery timing is subject to their operational processes.

Undeliverable or Returned Orders

If an order is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept delivery, the customer may be responsible for any additional reshipping costs.